Fishing Partnership Support Services was named “Program of the Year” by the Massachusetts Association of Community Health Workers. Several of the navigators gathered after the award with partnership leaders. From left: Angela Sanfilippo; J.J. Bartlett, partnership president; Lori Caron; Shannon Eldredge; Nina Groppo, holding award trophy; Lauren Hakala, partnership director of community health; Morgan Eldredge and Monica DeSousa. Navigators Debra Kelsey and Verna Kendall not pictured.

June 10, 2016 — The following was released by the Massachusetts Association of Community Health Workers:

The Massachusetts Association of Community Health Workers has presented its 2016 Community Health Worker Program of the Year Award to Fishing Partnership Support Services, an organization serving commercial fishermen and their families.

Presented during the association’s recent annual conference in Norwood, the award honors the partnership for optimizing the work and impact of patient navigators, a category of employees within the field of community health work.

The Fishing Partnership employs patient navigators at four coastal sites in Massachusetts and one in Maine, where they help fishermen obtain affordable health coverage, enroll in free safety trainings, get tested for various health risks, and connect with providers of services that run the gamut from legal aid and financial counseling to substance abuse treatment and family counseling.

All Fishing Partnership navigators reside in the communities where they work; in most cases, they have resided there for years, if not for their entire lifetimes. The navigators also have personal histories that relate directly to the fishing industry. Their ranks include women who are spouses, partners, siblings and children of fishermen. One navigator is a fisher herself.

In designating the Fishing Partnership as its Community Health Worker Program of the Year, the Massachusetts Association of Community Health Workers recognized the deep community roots of the organization’s navigators.

“Fishing Partnership navigators are visible and trusted members of their communities,” said association director Lissette Blondet. “They know their communities well and are well known in their communities. This makes them especially effective and productive.”

Blondet said that her association regards the navigators as “living witnesses to the value and the dignity of their neighborhoods, their towns, and the people they serve.” She added, “We have many good community health workers and community health programs in Massachusetts but very few of them adhere to best practices, across the board, the way the partnership and its navigators do.”

The Massachusetts Association of Community Health Workers is a statewide professional organization for community health workers from all disciplines. It is dedicated to strengthening the profession of community heath work and raising awareness and appreciation of the vital roles community health workers play in society.

It is “extremely gratifying” to be given the Program of the Year Award, said J.J. Bartlett, president of the Fishing Partnership.

“Our navigators have all been with the partnership for years,” he said, “yet their commitment to helping fishermen and the families of fishermen has only gotten stronger. We owe this award to their extraordinary dedication.”

Established in 1997, the Fishing Partnership was originally a provider of health coverage to fishermen. It continued in that role until 2011, when it transitioned to being a provider of a various services to fishermen, acting like a virtual human resources bureau within the industry. “We continue to develop our programming to address the changing needs of this population,” said Bartlett.

The dilemma of a fisherman whose wife lost her job in 2013, and with it the family’s health insurance, is typical of those solved by navigators.

“Due to the nature of my business, my wife being close to retirement, and having some family assets, we did not ‘fit’ into the application scenarios envisioned by the Massachusetts Health Connector,” this fisherman recently recalled. “We ended up in a seemingly unending nightmare of red tape…Without your help, I would never have been able to find my way through this process – and I am a well-educated person. Words cannot express my gratitude and appreciation for your work and dedication in helping my family over the past 15 months.”

There are many instances when a partnership navigator, due to her knowledge, contacts and high local profile, is asked to help a person or a family from her community who is not a fisherman or a member of fisherman’s household. They always respond affirmatively.

A case like this, cited in the Community Health Worker Program of the Year award documents, involved a navigator who donated six hours to helping a homeless family of six enroll in MassHealth, the state and federally supported health coverage program.

“Our community health workers, our navigators, see their role as more of a calling than a job,” said Bartlett, the Fishing Partnership president. “They don’t stop helping at 5 o’clock. If someone is badly in need of assistance, they’ll see them on a Saturday or a Sunday. They always go the extra mile.”

The Fishing Partnership has its administrative office in Burlington and its patient navigator offices in Gloucester, Plymouth, New Bedford and Chatham, Massachusetts, and in Kennebunk, Maine. Its Massachusetts navigators are:

Angela Sanfilippo and Nina Groppo of Gloucester; Lori Caron of Plymouth; Debra Kelsey, Verna Kendal and Monica DeSousa of New Bedford; Morgan Eldredge and Shannon Eldredge of Chatham.