June 23, 2026 — Massachusetts Attorney General Andrea Joy Campbell on June 22, 2026, rolled out final consumer-protection regulations for assisted living residences, targeting misleading fees, murky billing and shaky eviction practices. The rules cap a multi-year public process that AG staff say is designed to give residents clearer service agreements and formal channels to complain when things go sideways. The regulations are scheduled to kick in when they are published in the Massachusetts Register on July 17, 2026.
In a press release on Mass.gov, Campbell said, “I am proud to announce the AGO’s first‑ever regulations for assisted living residences, which will strengthen accountability and protect older adults from unfair and deceptive practices under the state’s consumer protection law.” The Attorney General’s Elder Justice Unit led the project, with Assistant Attorney General Andrew Musgrave at the helm alongside Director Mary Freeley and Deputy Director Valerie Frias. The release also names Allie Zuliani as the deputy press secretary and media contact for the rollout.